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COVID-19

General Practice Telephone and Telehealth (Video) appointments available

From Monday 16 March 2020 we are offering telehealth (video) and telephone appointments. We also have a dedicated clinic for patients who have symptoms of influenza or respiratory tract infections.

If you think you are at risk of having COVID-19, please take the Queensland Health questionnaire and follow the advice on the website.  

COVID-19 Questionnaire & Advice

If you have a cold or flu like symptoms and you are not sure whether you should see a doctor or not, please phone (07) 4781 4495 for further advice.

Would you prefer a telephone or video consultation?

In order to reduce the risk of people being exposed to others who may have flu or a cold, there is the option of having a telephone or telehealth consultation.

Certain categories of people are eligible for a medicare rebated telephone or telehealth (video) consultation for any reason. These are:

  1. People who are at high risk of having been exposed to COVID-19 as per the Queensland Health guidelines;
  2. People aged over 70;
  3. Aboriginal and Torres Strait Islander people over 50;
  4. You are pregnant or have had a baby in the last 12 months;
  5. If you have a chronic health condition such as diabetes, heart disease or severe mental ill health;
  6. If you have any condition or on any medication that suppresses your immune system

If do not fit any of these categories, you are still able to choose a telephone or video consult. This will incur a charge of $40 for a short appointment and $80 for a long appointment.

If you would like one of these appointments, please phone (07) 4781 4495, or book via our online booking system.